Want to Report a Product?

Your Guide to Ensuring a Seamless Shopping Experience

At Africaribana, we prioritize your satisfaction and aim to provide a seamless shopping experience. If you come across a product that raises concerns or doesn’t meet your expectations, reporting it is easy. Here’s a step-by-step guide on how to report a product:

Step 1: Log In to Your Account:

  1. Log in to your Africaribana account using your credentials.
  2. Navigate to the product page of the item you wish to report.

Step 2: Locate the “Report” Option:

  1. On the product page, look for the “Report” or “Flag” option. This might be located near the product description or within the product details section.

Step 3: Choose the Reason for Reporting:

  1. Click on the “Report” option to reveal a drop-down menu or a list of reasons for reporting.
  2. Select the most relevant reason that describes your concern. Common reasons include incorrect product information, damaged item, suspicious listing, or other issues.

Step 4: Provide Additional Details (if required):

  1. Depending on the nature of the concern, you might be prompted to provide additional details or a brief explanation of the issue.
  2. Be concise but clear in describing the problem you’ve encountered with the product.

Step 5: Submit Your Report:

  1. Once you’ve selected the reason and provided any necessary details, click the “Submit” button to send your report.
  2. Your report will be submitted to our support team for review and appropriate action.

Step 6: Await Communication:

  1. After submitting the report, you’ll receive confirmation that your report has been received.
  2. If further information is needed or if any actions are taken based on your report, our support team will reach out to you via email.


  • Reporting a product is an important way to help maintain the quality and integrity of our platform.
  • Our support team reviews reports promptly and takes necessary actions to address concerns.

By reporting a product, you contribute to creating a safe and reliable shopping environment for everyone. We appreciate your vigilance and feedback in ensuring that our platform meets your expectations.


For any other inquiries or assistance, don’t hesitate to reach out to our dedicated customer support team at CustomerSupport@africaribana.com. Your satisfaction is our priority.

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