Frequently Asked Questions
Africaribana is an online marketplace dedicated to showcasing and selling African and Caribbean-inspired products. We connect buyers with sellers who offer a diverse range of culturally significant items.
To become a seller on Africaribana, you can register as a seller through our platform. Once registered, you can create your store, list products, and start selling.
We welcome a wide variety of products inspired by African and Caribbean cultures, including art, clothing, food, jewelry, home decor, and more. As long as your products align with our cultural theme, you can list them on Africaribana.
This is the answeYou can reach our 24/7 customer support through live chat on our platform, via email at CustomerSupport@africaribana.com, or by phone at (800) 843-2446. We’re here to assist you with any questions or issues.
Africaribana accepts direct bank transfers while working on introducing more secure payment platforms over time.
Buying online is safe when you stick to well-known and reputable e-commerce websites and online marketplaces like Africaribana.
Africaribana charges sellers a 10% commission on their total monthly sales. This fee is deducted at the end of each month from your earnings. It helps support our platform’s operations and continued growth.
No, there is no fee to join Africaribana as a seller or buyer. Registration is free for both, and you only pay a commission fee when you make a sale as a seller.
Africaribana accepts various payment methods, including credit cards, debit cards, and other secure online payment options. Payment processing is handled securely through our platform.
Buying online is safe when you stick to well-known and reputable e-commerce websites and online marketplaces like Africaribana.
Africaribana charges sellers a 10% commission on their total monthly sales. This fee is deducted at the end of each month from your earnings. It helps support our platform’s operations and continued growth.
No, there is no fee to join Africaribana as a seller or buyer. Registration is free for both, and you only pay a commission fee when you make a sale as a seller.
Africaribana takes the security and privacy of your information seriously. We employ robust security measures to protect your data. You can review our Privacy Policy for more details.
To place an order on Africaribana, browse the products, select the item you want to purchase, and click on “Add to Cart.” Then, proceed to the checkout, provide your shipping and payment information, and confirm the order to complete your purchase.
To cancel or change your order on Africaribana, log in to your account and access the “Orders” or “Order History” section in your account dashboard. Locate the specific order you wish to modify and click on it to access the order details. Within the order details, you should find options to either cancel the order or request changes. Follow the provided instructions to proceed with your request. After submitting your request, be sure to review any confirmation email or notification to ensure it was processed successfully.
No, you do not need to have an account to place an order on Africaribana. You can typically place an order as a guest, providing your shipping and payment information during the checkout process without creating an account. However, having an account may offer certain benefits and convenience, such as order history tracking and faster checkout for future purchases.
Yes, you can track your orders on Africaribana. Once your order is shipped, you will receive a tracking number and instructions on how to monitor the delivery status
To return a product on Africaribana, contact the seller through the platform, provide the reason for the return, and follow their specific return instructions, including packaging and shipping the item according to their guidelines.
If you encounter any issues with your order, such as missing items or damaged products, please contact the seller directly. If a resolution cannot be reached, our customer support team is available to assist in resolving disputes.
To leave a review for a seller, go to the product listing, and you will find an option to write a review. Share your feedback and rating to help other buyers make informed decisions.